Phone Support in Hosting
In case you choose to acquire one of our Linux hosting, you can get hold of our support team over the phone for 14 hrs per day. We can help you choose the perfect plan for your sites since we believe that it is better to discuss such issues with a live person. In case you already own an account, we can assist you with all sales/billing questions as well as general matters, even with some technical problems that don't involve a long time or escalation to a system administrator since it will be more appropriate to open a ticket for time-consuming troubles so as to have all the correspondence in a single place. We now have phone numbers in the United States, the UK and Australia, so you'll be able to call the one you prefer and speak with our agents.
Phone Support in Semi-dedicated Hosting
With 14 hours-a-day phone support, you can be certain that there will always be somebody to help you when you have any questions about the semi-dedicated server packages that we provide. Whether you wish to learn more about the plans, you have a billing issue or some general problem, you can just give us a call. Though some more complicated problems could require a ticket in order to give time to our technical support crew to investigate, we're able to help you with countless technical questions over the phone as well, saving you time and efforts. Since we have data centers on three continents - in the United States, the UK and Australia, we have local phone lines in all of these countries as well. In case you're in another country, we also have a global number where you're able to reach us.