Live Chat Support in Hosting
As we acknowledge the fact that numerous situations can be resolved when you talk with a live person, we provide a live chat service for all our prospective and active clients. The chat is online every single day and our support representatives will assist you with a wide range of questions and issues. In case you aren't our customer yet, you can learn more about our hosting plans and the website hosting environment in general so as to make sure that your websites will operate properly on our servers. In case you already have an account and you've got some questions or you encounter any troubles with some of our services, you'll be able to join us on the live chat and we can supply you with the required information or assist you to troubleshoot the issue. You will have to open a support ticket for specific issues which need longer time or the assistance of a system administrator, but for a variety of common troubles you'll receive help on the spot.
Live Chat Support in Semi-dedicated Hosting
We provide live chat support as part of our services, which means that any time you have any kind of questions regarding our Linux semi-dedicated hosting, you're able to speak with our customer support team at any time regardless if you have already acquired an account or not. In general, the chat service is for pre-sales, billing and basic questions and troubles, yet we can help you with many technical questions too. We can help you pick the optimal package for your websites if you do not have an account yet, we can respond to any kind of billing questions or issues you may have or we can assist you with installing your new e-mail address on your personal computer or smart phone - all this will be done quickly as our live chat service is online all day long, each and every day. No matter when you require support, you're able to chat with an agent and save time and effort.