Service Uptime Guarantee in Hosting
We guarantee 99.9% network uptime for every single hosting account on our servers. We take advantage of a high-tech cloud hosting platform in which every single part of the web hosting service is handled by a separate group of servers, so if one machine fails, the other ones in the cluster will take over immediately. The cloud platform also decreases the overall load drastically, so the web hosting service is a lot more stable in comparison with a service where everything runs on only one machine and your Internet sites will perform in the best possible way. In addition, we have redundant Internet lines and diesel-powered backup generators to be sure that your internet sites will stay online no matter what. Software and hardware firewalls guarantee the correct functioning of our web servers in case there is DDoS attacks whereas in the case of any software issue, we have administrators keeping track of the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server solutions feature a 99.9% uptime warranty. In fact, you will not detect any downtime or service interruptions at all due to the fact that we employ a groundbreaking cloud platform and rather than running everything on just one server as most providers do, we have independent clusters of servers that manage each and every service - files, emails, CP, databases, etcetera. We have a custom made load-balancing system, so our website hosting service is far more stable compared with what you'd usually find on the market. To ensure that nothing will disrupt the work of your sites, our web server facilities have diesel powered backup generators and several different Internet providers. We have hardware and software firewalls to stop DDoS attacks and administrators watching the web servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in Dedicated Hosting
Our dedicated solutions feature a 99.9% server and network uptime guarantee and maintenance procedures are contained in the other .01% of the time. We check out every single server extensively before we hand it over to the client and we employ new hardware components in order to avoid any possibility of hardware troubles. Any unexpected software issues will be resolved immediately by our system admins as they keep an eye on all of the hosting servers 24/7. To prevent infrastructural problems, our data center facility in the downtown area of Chicago employs powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from various backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your are flooded, we can respond immediately and filter the undesired traffic before it reaches your dedicated server and interferes with the proper operation of your sites.