In case you have never signed up for a hosting account or you’ve switched companies and the new one employs an account administration dashboard that you haven’t seen so far, you may get bewildered about how to do a specific operation in your account or on your PC. Because of this, a lot of web hosting companies have created a knowledge base, which describes the most common enquiries and challenges related to the particular platform they use, instead of including only general information. This type of knowledge base will allow you to find the needed info swiftly and easily, so you won’t have to dedicate time and efforts to issues that may require something as simple as hitting a button or selecting a tickbox. In this way, not only can you get stuff done, but you can also get to know a ton of new and important facts, both about the way you can administer your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Hosting

Our hosting packages include an in-depth knowledge base where you can find information about all the issues that you may bump into and their resolutions. You can discover how to create and administer an electronic mailing list, how to use an .htaccess file, or how to proceed if the settings of your email client are correct, but still you’re unable to send emails, for instance. We’ve tried our very best to be as exhaustive as possible and to cover all the available options so as to save you time and effort and to supply you with different solutions for each problem. The knowledge base comprises educational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to particular functions and features in each section of the Control Panel, while if you want to see the full collection of articles, you can visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers feature a comprehensive online article library where you can find any information that you may require about our web hosting services or about the Hepsia hosting Control Panel that we use. We have prepared it based on the feedback that we have assembled from our clients throughout the years and, hence, our articles touch on particular issues that you may confront and include the best means of solving them, for example receiving a 500 Internal Server Error message or being unable to send emails from your desktop PC even though you have the right SMTP settings. The articles are available in each section of the Control Panel and you can access them at any given moment. They can help you enhance your knowledge not only about our services, but also about the hosting service as a whole, as they contain exhaustive guidelines and general information such as what file access permissions or cron jobs are.