Support and Help Channels

  • 1 hour ticket response time
  • A 60 mins Inquiry Solution Guarantee

  • Our customer help Dept is on duty 24x7 to handle each of your service inquiries. Each ticket you send to us shall be resolved within up to sixty minutes. If your issue calls for assistance from an administrator, we will forward the ticket to the technician on shift and will let you know that the situation is under control.

  • Top quality support service
  • Expert Technical Assistance Service

  • We give you 24 hours a day technical assistance via a ultra–fast ticketing application included in your Control Panel. You could write to us at any time about any of the software packages that come pre–configured on your virtual server, which include the chosen OS, the server admin panel and our custom designed Online Control Panel.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Online Control Panel that comes totally free with the virtual server, you can find an instructive Help section, consisting of everything you should learn about running your web pages and software. We have integrated a wide range of how–to articles and reviews and video courses that show the important website management responsibilities in an understandable form.