1 hour ticket response
We are committed to giving a swift and proper answer to each trouble ticket sent by a user. Our skillful technical support engineers will examine your inquiry and will offer you the best solution. We offer a 1–hour response time guarantee for all tickets. In reality, our average ticket response time has proved to be 20 minutes.
An Outstanding Customer Support Service
Each member of our support team has lots of years of experience in the Linux hosting niche and almost all of them have worked for us for at least five years. They are all eager to respond to all your inquiries in the most efficient manner possible.
An Easy–to–Navigate Help Center Section
To help you get a quick suggestion on how to use a certain service, we have implemented a really intuitive Help Center section in our Online Control Panel. You can browse through an immense selection of web hosting account administration articles and website administration articles, take a glance at our F.A.Q. database or watch our step–by–step video tutorials.