Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help Center section incorporated into your Online Control Panel features a selection of help articles and regularly asked questions. Aimed towards resolving any common issue that you might possibly face, they are compiled by our support team of practiced technicians.

  • Top quality support service

  • Educational Videos

  • We have compiled a selection of how–to video tutorials that detailedly explain how to take care of a common problem connected with your Linux hosting account. You can find the educational video clips in the Help section.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • We back up our semi–dedicated servers with a 24/7 client support service and a 60–minute ticket response time guarantee. Our practiced technicians will be available 24x7x365 to attend to your questions and to sort out any problem that you may possibly chance upon. Simply send a ticket from the Help Center and we will reply in a flash.