Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering top notch support on time is our high priority, so that we backup each Linux hosting plan with a 1–hour ticket response guarantee. At the time you send a ticket or send us an email, our user help support staff will try their best to provide the most acceptable solution to your issue and to give you help quickly.

  • Top quality support service

  • A Top–quality Support Service

  • Our tech support service is offered by a crew of educated experts who’re ready to reply to your questions promptly. You could speak with the tech support team crew by launching a customer assistance ticket from your Online Control Panel or by submitting us an email. On working days, you can also contact us on the phone or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel supplies a broad know–how base that’s incorporated into all sections. In each area, you’ll find a Help button that will load for you a selection of step–by–step online classes on how to work with a selected element or execute a certain action. Moreover, we have produced mini seminar films so you’re able to get a better idea of the Control Panel’s interface.