Help Channels

  • Video Tutorials
  • Video Training

  • Our how to video lessons will assist you with any procedure within the web hosting Control Panel.

  • F.A.Q.
  • A F.A.Q. Section

  • We provide you with an easy–to–use Frequently Answered Questions section where you’ll discover solutions to the most frequently asked questions.

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  • Ticketing System
  • A Ticketing System

  • The client support staff is at your service round the clock to address all your requests. You will receive a solution within no more than 60 minutes right after the ticket submission.

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Types of Support

  • Shared Hosting Support
  • Hosting Help & Support

  • If you need support maintaining your Linux hosting account, or need more resources for your sites, simply let us know and we’ll give you the best resolution.

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  • VPS Hosting Support
  • VPS Assistance

  • In case you run into problems running your SolusVM administration interface, or with any of the free web applications your VPS arrives pre–configured with, just let us know.

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  • Dedicated Hosting Support
  • Dedicated Hosting Help & Support

  • We’ll be on–line 24/7/365 to help you out with any given server administration process or to help you change the current configuration of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very user-friendly and simple to operate. However, if, at any time, you require help, you'll be able to trust in our 24/7 technical support service.
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