Help Channels
Video Training
Our how to video lessons will assist you with any procedure within the web hosting Control Panel.
A F.A.Q. Section
We provide you with an easy–to–use Frequently Answered Questions section where you’ll discover solutions to the most frequently asked questions.
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A Ticketing System
The client support staff is at your service round the clock to address all your requests. You will receive a solution within no more than 60 minutes right after the ticket submission.
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Types of Support
Hosting Help & Support
If you need support maintaining your Linux hosting account, or need more resources for your sites, simply let us know and we’ll give you the best resolution.
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VPS Assistance
In case you run into problems running your SolusVM administration interface, or with any of the free web applications your VPS arrives pre–configured with, just let us know.
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Dedicated Hosting Help & Support
We’ll be on–line 24/7/365 to help you out with any given server administration process or to help you change the current configuration of your dedicated hosting server.
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Semi-Dedicated Hosting Support
- Semi-dedicated servers are very user-friendly and simple to operate. However, if, at any time, you require help, you'll be able to trust in our 24/7 technical support service.
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