A 99.9% Server Uptime
The major benefit of establishing your very own hosting system is that you do not have to worry about compatibility issues – you design a specific set of software apps in such a manner so as to work with a particular set of hardware components. The end result is something far more stable and reliable, as there are fewer potential risks of failure. We’ve set up our cloud hosting system using tried and trusted hardware elements as well as a strongly tweaked version of Security–Enhanced Linux so as to create a truly secure environment for your websites.
Because of this, with each of our Linux hosting plans we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is crucial that you also set up your own network architecture. That is the reason why we built a custom–configured internal network in each one of our datacenters. Based on top–notch Juniper switches and routers, our internal network allows for startlingly fast data transmission rates and is fully redundant.
Hence, you will enjoy a 99.9% network uptime in our data center in USA, in our data center in United Kingdom, in our data center in Finland, in our data center in East Europe and in our data center in Australia, irrespective of which web hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not happy with our web hosting services, or if you consider them insufficient, or if you decide that you must have a Linux VPS rather than a cloud hosting account – you will get a refund, no questions asked.
All domain name registrations are nonrefundable, but you will continue to maintain full control over your domains even when you cancel your account with us.
24/7 Technical Support
If you have ever been forced to wait for hours to receive an answer, you know how frustrating this can be, even more so if your website is at stake. This is exactly why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be available to you and they will reply to you within sixty minutes. And the best part is that their average support ticket response time is under twenty minutes!